PRICES AND TRIP ARRANGEMENTS
Prices quoted by the company for programs are considered per person, and based on double occupancy, unless otherwise indicated. Although not normally expected, published prices could be modified due to significant unforeseen and unexpected external factors.

IMPORTANT: PERU FOOTPRINTS do not accept any obligation to provide any breakdown of costs for any trip program offered.

PAYMENTS, CANCELATIONS AND REINBURSEMENTS

PAYMENTS
Payment for services contracted with PERU FOOTPRINTS takes place in advance. For this purpose, our clients have access to bank accounts in Peru, as well as a payment system by debit or credit card, which accepts all major international credit cards. Confirmation of trip reservations can only take place once the client has met the following requirements and policies for payment (except in the case of explicit agreement between the parties): Additional charges for the use of credit card, paypal or wire transfer are entirely covered by the client.

A minimum prior deposit of 30% of total trip costs, according to the timetable set by the client’s sales agent. Said timetable of payments is established according to the payment policies of the providers involved in the itinerary, with the most time-sensitive being air fares, hotels, entry tickets, among others. Only with the completion of this initial payment can PERU FOOTPRINTS guarantee the implementation of the services indicated in the itinerary.
The balance of remaining charges (70%) must be paid at the latest fifty (50) days before the starting day of the trip, unless a previous written agreement exists that indicates otherwise.
In the case that the starting day of the trip is less than or equal to 50 days, payment policies will differ and will be communicated promptly to our clients.
The client can make minor changes in the itinerary, according to the policies described here. The company will make the best possible effort to adapt to the client’s requests. However, important changes that imply cost surcharges, such as destination city, hotels, flights, train fares, etc. will result in additional, non-refundable charges.
PERU FOOTPRINTS reserve the right to modify its payment policies, if circumstances require this.

PAYMENTS BY CREDIT CARD
PERU FOOTPRINTS facilitate payment for services by means of an online payment platform that accepts all major credit cards. PERU FOOTPRINTS do not handle or store clients’ credit card information. In the case of the client selecting payment for services by means of a credit card, the client then agrees to accept all payment conditions indicated by the payment platform.

IMPORTANT: It is the responsibility of the client who makes a payment using a credit card to call their bank prior to payment to activate international payments, indicating that a payment shall take place in Peru, and to activate the payment of larger funds, indicating the approximate amount of the payment. Most declined payments are due to disregard of those two factors.

ADDITIONAL CHARGES
The final priced agreed upon by the client and the company references the final itinerary approved by the client, and only includes all services explicitly indicated in the final itinerary. Any services contracted for by the client, prior, during or following his/her trip that is not indicated in the final itinerary, as well as unavoidable situations for which PERU FOOTPRINTS is not responsible (including, but not limited to: flight changes, currency devaluations, delays; among others) will imply extra charges, which will be promptly communicated to the client.

SPECIAL SERVICES
Our payment policies apply to services offered by PERU FOOTPRINTS. In discussing special services, we refer to such services which, due to their high demand require anticipated purchase and payment. Such services include entry tickets (particularly for the Inca Trail and Machu Picchu), transportation tickets for any mode of travel, and hotel reservations, among others, regarding which the client will be promptly informed.

Most third-party provided services are subject to payment, cancellation and reimbursement policies different to those of our company. In such cases, payments, cancellations and reimbursements will be adapted to the policies of each provider, about which our clients will be previously informed.

TRIP CANCELLATION
We understand that clients may choose to cancel their trip due to unexpected circumstances. For us, what is most important is to offer you the most flexibility possible to ensure that you will have the best experience.
In the event that the client expresses in writing a desire or need to cancel the trip (and regardless of the time at which the cancellation email has been sent), PERU FOOTPRINTS commits to refunding the total amount invested by the client, except for any expenses incurred via bank transfers, as well as all costs which, due to third-party providers’ policies, cannot be refunded (such policies may differ depending on each provider, and with hotels, Machu Picchu entrance tickets, airfares, among others, as being the most susceptible to non- refundable charges).

It is essential to consider that, generally, hotels charge 100% of cost for cancellations made less than 30 days prior to the arrival date. Likewise, other providers may have their own cancellation policies.

PERU FOOTPRINTS reserve the right to cancel the trip in the presence of external factors that could put at risk the security and safety of our clients. In such cases, PERU FOOTPRINTS will reimburse the entire amount invested by the client, except for charges by third-party providers due to their own policies and fund transfer costs.

PERU FOOTPRINTS will not assume or accept responsibility for extra costs or personal costs related to trip cancellation. In the event of a trip cancellation, the clients will promptly be informed. PERU FOOTPRINTS will not accept any responsibility or liability for any inconvenience caused or generated by a client due to trip cancellation.

CANCELLATION OF SERVICES OR ACTIVITIES DURING THE TRIP
Depending on the time of cancellation of a trip activity or service, in the case of third-party providers, cancellation fees or penalties will be applied that could amount to 100%. For cancellations made within 72 hours of the beginning of the service or activity, the penalty is most likely to be 100%, depending on the provider’s policies.